Digital banking
The branch in your pocket.
Check balances, move money, deposit checks and freeze a lost card — all from the Pacific Spruce online banking portal or the mobile app. Enrollment takes about two minutes.
Everything in one app
Everything your branch does — in a tap.
Designed for members who don’t live five minutes from A Street. Secure, fast, and as powerful as what our tellers can do at the counter.
- Mobile check deposit — snap a photo, done
- Bill pay and person-to-person transfers
- Freeze or unfreeze your debit card instantly
- Set custom spending and travel alerts
- Secure messaging with our staff
- External account transfers (ACH)
First-time enrollment
Three steps to enroll.
-
01
Have your member number
You’ll find it on your last statement or on your membership card. If you don’t have it, call us at (541) 336-2321.
-
02
Click “Enroll”
From the login screen of online banking or the mobile app, pick “Enroll” or “First-time user” and verify your identity with the on-screen prompts.
-
03
Set credentials
Choose a username, a strong password and multi-factor authentication. You’re ready to bank from anywhere.
Security first
Built with the protection of a bank, not a side-project.
Our online banking platform uses bank-grade encryption, multi-factor authentication, and continuous fraud monitoring. Every session is tracked for suspicious activity and flagged to our team in real time.
-
Biometric sign-in. Face ID and Touch ID are supported on compatible phones.
-
Multi-factor auth. A one-time code protects every new device login.
-
Real-time alerts. Custom push notifications for transactions, balance thresholds, card activity and more.
FAQ
Online-banking questions.
I forgot my username or password.
Use “Forgot username” or “Forgot password” on the login screen. You’ll verify your identity with a code sent to your registered email or phone. If you’re still stuck, call us.
What are the mobile-deposit limits?
Most members can deposit up to $2,500 per day via mobile capture. Higher limits can be unlocked after 90 days of active mobile-deposit history — ask a teller.
Can I set up account alerts?
Yes. Inside online banking, head to Settings → Alerts and pick the triggers (low balance, large withdrawal, foreign ATM use) and delivery channels (push, email, SMS).
What should I do if my phone is lost or stolen?
Call us immediately at (541) 336-2321 and we’ll de-authorize the device. If you also want to freeze your debit card, dial the 24/7 card line at (800) 523-9078.
Is online banking free?
Yes. Online banking, the mobile app, mobile deposit and bill pay are all free for members in good standing.
Review the Home Banking Disclosure and App Terms before enrolling. Your savings are federally insured to at least $250,000 by the NCUA.
Not a member yet?
Digital banking is included with membership.
Open a membership share account for $5 and get the full digital toolkit — online banking, the mobile app, mobile deposit and bill pay — at no extra charge.